Shipping and Returns
Shipping
Where are your products shipped from?
We sell made-to-order printed products that are produced internationally. Your order will be printed at the location closest to your shipping address. This allows us to minimize shipping times and costs while providing high-quality custom products to customers worldwide.
Which countries do you ship to, and what are the delivery times?
We ship worldwide to most countries in the following continents.
United Kingdom:
North America:
Europe:
Asia:
Middle East:
Oceania:
Other International:
2-6 Business Days
2-6 Business Days
2-6 Business Days
2-6 Business Days
2-6 Business Days
2-6 Business Days
2-14 Business Days
How can I track my shipment?
After your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package on the courier’s website and stay updated on its delivery status.
When will my order ship?
We strive to process and ship orders as quickly as possible! Typically, most orders are packaged and shipped within 2-3 business days after being placed. Please note that weekends and holidays are not included in processing and shipping times. We appreciate your patience as we work to get your custom order to you promptly.
Returns
How long until I get my refund?
We process refunds as quickly as we can, typically within 14 business days of receiving your returned items. The refund will be issued using the same payment method you used for your purchase. Please note that we may wait to process the refund until we've received and inspected the returned products, or until you've provided proof of shipping.
How can I return my order?
We accept returns within 14 days of delivery. Items must be unused, in original condition with all tags and packaging intact. Customers are responsible for return shipping costs. To initiate a return, contact our customer service for authorization and instructions. Once we receive and approve the returned item, we'll refund the purchase price to your original payment method, excluding original shipping charges. Some items may be non-returnable for hygiene reasons. We reserve the right to refuse returns that don't meet our criteria. For damaged or incorrect items, please contact us immediately.
How do I make an exchange?
At this time, we do not offer exchanges for our products. If you're unsatisfied with your purchase, please refer to our return policy for information on how to return your item for a refund. If you wish to purchase a different item, we recommend placing a new order for the desired product.